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For You to Have a Wonderful Experience.
We are always here for you.
Absolutely! We offer 100% customization for our candles and aromatherapy products. You can select your favorite fragrances, colors, designs, and packaging options to create a product that perfectly reflects your style and preferences.
You can place a customized order by visiting our website and selecting the customization options available for each product. If you have specific requests or need assistance from our end, you can contact our customer service team, and we will be happy to help.
Yes, we are committed to sustainability. Our products are made with eco-friendly materials, and we use recyclable packaging to reduce our environmental footprint. We continually strive to implement innovative practices that support a greener planet.
Yes, we offer international shipping to selected countries. Shipping costs and delivery times will vary depending on the destination. For more information, please check our shipping policy or contact our customer service team
You can reach our customer support team through our website’s contact form, via email at moemm.chandler@gmail.com, or by calling our customer service Phone No. 9075546633. We’re here to assist you with any questions or concerns you may have.
Our products are crafted from high-quality, eco-friendly materials. We use AA+ grade soy, which is the highest quality of soy wax for our candles, natural essential oils for aromatherapy, and recyclable packaging to contribute to the environment.
Our Aromatherapy products are designed to enhance well-being through carefully selected essential oils. They help you relax, focus, and have a sense of balance, offering both sensory pleasure and therapeutic benefits.
To ensure the best performance from your Moemm candles, follow these tips:
- Trim the wick to 1/4 inch before each use to prevent soot and ensure an even burn.
- Allow the candle to burn until the wax pool reaches the edges of the container to avoid tunneling.
- Store candles in a cool, dry place away from direct sunlight to preserve their fragrance and quality.
We accept returns and exchanges for products that are unused and in their original condition. If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we will assist you with a replacement or refund.
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